/* 2026-11 home redesign (plan B): brand-purple sticky double header, hero + service tiles,
   9:16 poster rows, floating quick links and a slimmer footer. Loaded after stream.css. */
:root{--hx-brand:#783c8a;--hx-brand-hover:#673376;--hx-soft:#f8eff8;--hx-soft-2:#f3e4f4;--hx-line:#ead5ec;--hx-chan:#fafafa;--hx-chan-line:#eee;--hx-header:140px}

/* ---------- Header: brand purple bar ---------- */
.sx-bar{background:var(--hx-brand) url(/brand/headerbg.png) center/cover no-repeat;backdrop-filter:none;-webkit-backdrop-filter:none;box-shadow:none}
.sx-nav{align-items:center}
.sx-nav>a,.hx-sitemap>summary{color:#fff;font-weight:500;letter-spacing:.04em}
.sx-nav>a:hover,.hx-sitemap>summary:hover{background:#ffffff24;color:#fff}
.sx-nav>a[aria-current=page]::after{background:#fff}
.sx-search{background:#ffffff26;border-color:#ffffff38}
.sx-search:hover{background:#ffffff33}
.sx-search:focus-within{box-shadow:0 0 0 3px #ffffff55}
.sx-avatar{box-shadow:0 0 0 2px #ffffff80}
.sx-header .user-entry{width:auto;height:36px;min-height:36px;padding:0 16px;border-radius:999px;background:#fff;color:var(--hx-brand);box-shadow:none;font-size:13.5px}
.sx-header .user-entry:hover{background:var(--hx-soft);color:var(--hx-brand-hover)}
.sx-header .user-entry:focus-visible,.sx-nav a:focus-visible,.hx-sitemap>summary:focus-visible{outline-color:#fff}

/* site map dropdown */
.hx-sitemap{position:relative}
.hx-sitemap>summary{position:relative;display:inline-flex;align-items:center;gap:4px;min-height:40px;padding:0 12px;border-radius:10px;cursor:pointer;list-style:none;font-size:15px;white-space:nowrap}
.hx-sitemap>summary::-webkit-details-marker{display:none}
.hx-sitemap>summary svg{width:14px;height:14px;transition:transform .2s ease}
.hx-sitemap[open]>summary svg{transform:rotate(180deg)}
.hx-sitemap.is-current>summary::after{content:'';position:absolute;left:50%;width:16px;margin-left:-8px;bottom:3px;height:3px;border-radius:3px;background:#fff}
.hx-sitemap>div{position:absolute;left:0;top:calc(100% + 10px);z-index:60;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:4px;width:280px;padding:10px;border-radius:12px;background:#fff;border:1px solid var(--hx-line);box-shadow:0 18px 40px #2212302e}
.sx-nav .hx-sitemap>div a{display:flex;align-items:center;min-height:40px;padding:0 12px;border-radius:8px;color:var(--ink);font-weight:500;font-size:14.5px;letter-spacing:.02em}
.sx-nav .hx-sitemap>div a:hover{background:var(--hx-soft);color:var(--hx-brand)}
.sx-nav .hx-sitemap>div a[aria-current=page]{background:var(--hx-soft);color:var(--hx-brand);font-weight:600}
.sx-nav .hx-sitemap>div a[aria-current=page]::after{display:none}
.sx-nav .hx-sitemap>div a:focus-visible{outline-color:#ad78bc;outline-offset:0}
.sx-search-link{color:#fff}

/* channel strip (plan B .chan): light chips, selected chip turns brand purple */
.sx-channels a .heritage-symbol{background:var(--hx-soft);color:var(--hx-brand)}
.sx-channels a[aria-current=page] .heritage-symbol{background:#ffffff2e;color:#fff}

@media(min-width:721px){
  html{scroll-padding-top:var(--hx-header)}
  .sx-header{display:block;position:sticky;top:0;z-index:50;background:transparent}
  .sx-bar{position:static}
  .sx-channels nav{gap:8px;padding:10px 0}
  .sx-channels a{min-height:40px;padding:0 14px 0 6px;border-radius:4px;background:var(--hx-chan);border:1px solid var(--hx-chan-line);color:var(--ink-2);font-weight:500}
  .sx-channels a:hover{background:var(--hx-soft);border-color:var(--hx-line);color:var(--hx-brand)}
  .sx-channels a[aria-current=page]{background:var(--hx-brand);border-color:var(--hx-brand);color:#fff;font-weight:600}
  .sx-channels a:hover .heritage-symbol{transform:none}
  .shop-detail-cover{top:84px}
}
@media(max-width:1180px) and (min-width:721px){
  .sx-bar-inner{gap:14px}
  .sx-nav>a,.hx-sitemap>summary{padding:0 9px;font-size:14.5px}
  .sx-search{flex-basis:200px;min-width:160px}
}
@media(max-width:1000px) and (min-width:721px){
  .sx-search{display:none}
  .sx-search-link{display:grid;place-items:center;flex:none;width:40px;height:40px;margin-left:auto;border-radius:10px;order:0}
  .sx-search-link:hover{background:#ffffff24;color:#fff}
  .sx-search-link svg{width:20px;height:20px}
  .sx-brand img{height:34px}
  .sx-nav>a,.hx-sitemap>summary{padding:0 7px;font-size:14px;letter-spacing:0}
  .sx-actions{order:3}
}

/* ---------- Home ---------- */
.hx-home>section{margin-top:24px}
.hx-home>section:first-child{margin-top:18px}
.hx-hero{display:grid;grid-template-columns:minmax(0,58fr) minmax(0,42fr);gap:16px;align-items:stretch}
.hx-hero .sx-carousel{aspect-ratio:16/9;min-height:0;border-radius:12px;box-shadow:none}
.hx-hero:not(:has(.sx-carousel)){grid-template-columns:minmax(0,1fr)}
.hx-hero:not(:has(.sx-carousel)) .hx-tiles{grid-template-columns:repeat(4,minmax(0,1fr))}
.sx-dots button[aria-current=true]{background:#fff}
.sx-slide-tags b{background:var(--hx-brand);color:#fff;border-color:transparent}

.hx-tiles{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-auto-rows:1fr;gap:12px;min-width:0}
.hx-tile{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;min-height:120px;padding:16px;border-radius:12px;background:var(--hx-soft);border:1px solid var(--hx-line);color:var(--hx-brand);text-align:center;transition:background .2s,border-color .2s}
.hx-tile svg{width:38px;height:38px}
.hx-tile strong{font-size:17px;line-height:1.4;color:var(--ink);letter-spacing:.04em}
.hx-tile small{font-size:13px;color:#5f5868}
a.hx-tile:hover{background:var(--hx-soft-2);border-color:#dcbfe2;color:var(--hx-brand-hover)}
a.hx-tile:hover strong{color:var(--hx-brand-hover)}
.hx-tile.is-soon{background:#fafafa;border:1px dashed #d9d4dd;color:#a69fae;cursor:default}
.hx-tile.is-soon strong{color:#5f5868}
.hx-tile.is-soon small{padding:1px 10px;border-radius:999px;background:#efedf1;color:#6f6878;font-size:12px}

.hx-home .sx-immersive-band a{background:linear-gradient(100deg,#5e2a6e,var(--hx-brand) 70%,#9a5bb0);box-shadow:none}
.hx-home .sx-immersive-band a:hover{background:linear-gradient(100deg,#55265f,var(--hx-brand-hover) 70%,#8d4fa3);box-shadow:none}
.hx-home .sx-band-icon{box-shadow:inset 0 0 0 1.5px #fff;color:#fff}
.hx-home .sx-band-go{background:#fff;color:var(--hx-brand);box-shadow:none}

.hx-stitle{padding-bottom:10px;border-bottom:2px solid var(--hx-line)}
.hx-stitle h2{color:var(--hx-brand)}
.hx-stitle .heritage-symbol{color:var(--hx-brand)}

.hx-row6{grid-template-columns:repeat(6,minmax(0,1fr));gap:22px 16px}
.hx-home .sx-cover{aspect-ratio:9/16}
.hx-home .sx-card:hover .sx-cover{transform:none;box-shadow:0 1px 2px #22123012}
.hx-home .sx-card:hover .sx-cover>img{transform:none}
.hx-home .sx-cover-fallback{font-size:15px;padding:12px}
.hx-feed .sx-more .button[aria-busy=true]{opacity:.7}

/* ---------- Floating quick links ---------- */
.hx-float{position:fixed;right:10px;bottom:90px;z-index:45;display:flex;flex-direction:column;gap:8px;transition:opacity .2s,visibility .2s}
/* The column waits until the reader has scrolled past the first screen (product-ui.js), so it never covers the hero. */
.hx-float[data-reveal]:not(.is-on){opacity:0;visibility:hidden}
.hx-float a{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1px;width:46px;height:46px;border-radius:50%;background:#fff;border:1px solid var(--hx-line);color:var(--hx-brand);font-size:11px;line-height:1.2;box-shadow:0 6px 18px #2212301f;transition:background .2s,color .2s}
.hx-float a:hover{background:var(--hx-brand);border-color:var(--hx-brand);color:#fff}
.hx-float svg{width:20px;height:20px}

/* ---------- Help pages ---------- */
.hx-help{max-width:880px;padding-top:8px}
.hx-help>h1{color:var(--hx-brand)}
.hx-help .hub-panel{margin-top:16px}
.hx-help .hub-panel h2{font-size:19px;margin-bottom:8px;color:var(--hx-brand)}
.hx-help details{border-top:1px solid var(--line)}
.hx-help details:first-of-type{border-top:0}
.hx-help summary{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:48px;padding:6px 0;cursor:pointer;font-weight:600;list-style:none}
.hx-help summary::-webkit-details-marker{display:none}
.hx-help summary::after{content:'+';flex:none;font-size:20px;line-height:1;color:var(--hx-brand)}
.hx-help details[open]>summary::after{content:'−'}
.hx-help summary:hover{color:var(--hx-brand)}
.hx-help details p{color:var(--ink-2)}
.hx-help p a:not(.button){color:var(--hx-brand);text-decoration:underline;text-underline-offset:3px}
.hx-contact{display:grid;gap:4px;margin:0 0 12px;padding:0;list-style:none}
.hx-contact li{display:flex;flex-wrap:wrap;align-items:center;gap:4px 16px;min-height:44px;border-bottom:1px solid var(--line)}
.hx-contact li:last-child{border-bottom:0}
.hx-contact span{min-width:84px;color:#5f5868}
.hx-contact a{color:var(--hx-brand);font-weight:600;font-size:16px}
.hx-wechat{display:flex;flex-wrap:wrap;align-items:center;gap:16px 24px}
.hx-wechat-qr{display:block;width:220px;max-width:100%;height:auto;border:1px solid var(--line);border-radius:12px;background:#fff}
.hx-wechat-note{margin:0;color:#5f5868}
.hx-wechat-note strong{display:block;margin-bottom:4px;color:#2b2233;font-size:16px}
.hx-wechat-touch{display:none}
@media (max-width:760px),(pointer:coarse){.hx-wechat-touch{display:block}}

/* ---------- Footer: brand purple, identity + contact ---------- */
.site-footer .footer-main{background-color:var(--hx-brand)}
.site-footer .footer-inner{grid-template-columns:minmax(0,1fr) auto;align-items:center;padding:40px 0 36px}
.site-footer .footer-group strong{color:#fff;font-family:inherit;letter-spacing:.08em}
.site-footer .footer-group a,.site-footer .footer-group span{color:#f1e6f5}
.site-footer .footer-bar{background:var(--hx-brand-hover);border-top:1px solid #ffffff26}
.site-footer .footer-bar a,.site-footer .footer-bottom span{color:#eadcf0}
.site-footer .footer-bar a:hover{color:#fff}
.footer-legacy-links{flex-wrap:wrap;row-gap:8px}
/* Keep the footer contact column clear of the floating quick links. */
@media(min-width:721px){.site-footer .footer-inner{padding-right:72px}}

/* ---------- Tablet ---------- */
@media(max-width:1100px){
  .hx-hero{grid-template-columns:minmax(0,1fr)}
  .hx-tiles{grid-template-columns:repeat(4,minmax(0,1fr));grid-auto-rows:auto}
  .hx-tile{min-height:104px}
  .hx-row6{grid-template-columns:repeat(4,minmax(0,1fr))}
  .hx-channel .hx-row6>.sx-card:nth-child(n+5){display:none}
}

/* ---------- Phone ---------- */
@media(max-width:720px){
  html{scroll-padding-top:64px}
  .sx-header .user-entry{height:34px;min-height:34px;padding:0 12px;font-size:12.5px}
  .sx-channels a[aria-current=page]{background:transparent;color:var(--hx-brand)}
  .sx-channels a[aria-current=page] .heritage-symbol{background:var(--hx-brand);color:#fff}
  .hx-home>section{margin-top:18px}
  .hx-home>section:first-child{margin-top:10px}
  .hx-hero{gap:10px}
  .hx-hero .sx-carousel{border-radius:10px}
  .hx-tiles{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
  .hx-tile{display:grid;justify-items:start;min-height:60px;padding:10px 12px;text-align:left;grid-template-columns:auto 1fr;grid-template-rows:auto auto;column-gap:10px;row-gap:0;align-content:center}
  .hx-tile svg{grid-row:1/3;width:28px;height:28px}
  .hx-tile strong{font-size:14.5px}
  .hx-tile small{font-size:11.5px;justify-self:start}
  .hx-tile.is-soon small{font-size:11px;padding:0 8px}
  /* No carousel: the 4-across desktop row would squeeze each label into one character per line; keep 2 across on phones. */
  .hx-hero:not(:has(.sx-carousel)) .hx-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}
  .hx-tile{grid-template-columns:auto minmax(0,1fr)}
  .hx-tile strong,.hx-tile small{min-width:0;max-width:100%;overflow-wrap:break-word;letter-spacing:0}
  .hx-row6{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 10px}
  .hx-stitle{padding-bottom:8px;padding-right:48px}
  .hx-float{right:8px;bottom:calc(76px + env(safe-area-inset-bottom));gap:0;padding:2px;border-radius:24px;background:#ffffffeb;border:1px solid var(--hx-line);box-shadow:0 6px 18px #2212301f;transition:opacity .2s,visibility .2s}
  .hx-float a{width:40px;height:40px;background:transparent;border:0;box-shadow:none}
  .hx-float span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
  .site-footer .footer-bar{padding-right:52px}
  .hx-help .hub-panel{padding:16px}
  .site-footer .footer-inner{grid-template-columns:minmax(0,1fr);gap:20px;padding:28px 0}
}
@media(prefers-reduced-motion:reduce){.hx-sitemap>summary svg,.hx-tile,.hx-float,.hx-float a{transition:none}}
/* 意见反馈 /feedback */
.hx-feedback-form{display:grid;gap:18px;max-width:760px}
.hx-feedback-form fieldset{margin:0;padding:0;border:0;min-width:0}
.hx-feedback-form legend,.hx-field>label{display:block;margin:0 0 8px;padding:0;font-weight:600;color:#2b2233}
.hx-required,.hx-optional{margin-left:6px;font-size:12px;font-weight:400;color:#5f5868}
.hx-required{color:var(--hx-brand)}
.hx-chips{display:flex;flex-wrap:wrap;gap:8px}
.hx-chip{position:relative;display:inline-flex;margin:0;font-weight:400}
.hx-chip input{position:absolute;inset:0;width:100%;height:100%;margin:0;opacity:0;cursor:pointer}
.hx-chip span{display:inline-flex;align-items:center;min-height:40px;padding:0 16px;border:1px solid #d9cfe0;border-radius:20px;background:#fff;color:#3d3446;transition:color .15s,background-color .15s,border-color .15s}
.hx-chip input:hover+span{color:var(--hx-brand);border-color:var(--hx-line)}
.hx-chip input:checked+span{border-color:var(--hx-brand);background:var(--hx-soft);color:var(--hx-brand);font-weight:600}
.hx-chip input:focus-visible+span{outline:3px solid var(--hx-brand);outline-offset:2px}
.hx-field{display:grid;gap:6px;min-width:0}
.hx-field textarea,.hx-field input{width:100%;box-sizing:border-box;margin:0;padding:10px 12px;border:1px solid #cfc6d6;border-radius:8px;background:#fff;color:#2b2233;font:inherit;line-height:1.6}
.hx-field textarea{min-height:150px;resize:vertical}
.hx-field textarea:focus-visible,.hx-field input:focus-visible{outline:3px solid var(--hx-brand);outline-offset:1px;border-color:var(--hx-brand)}
.hx-field [aria-invalid=true]{border-color:#b42318}
.hx-hint{margin:0;font-size:13px;line-height:1.6;color:#5f5868}
.hx-field-error{margin:6px 0 0;font-size:13px;color:#b42318}
.hx-feedback-done{max-width:760px;box-sizing:border-box}
.hx-feedback-done strong{color:var(--hx-brand);letter-spacing:1px}
.hx-feedback .notice.error{max-width:760px;box-sizing:border-box;margin:0 0 16px;padding:12px 16px;border:1px solid #f0c6c0;border-left:3px solid #b42318;border-radius:8px;background:#fff4f2;color:#8f1d12}
.hx-actions{display:flex;flex-wrap:wrap;gap:10px}
@media(prefers-reduced-motion:reduce){.hx-chip span{transition:none}}
/* 投诉工单 /member/complaints */
.hx-field select{width:100%;box-sizing:border-box;min-height:44px;margin:0;padding:8px 12px;border:1px solid #cfc6d6;border-radius:8px;background:#fff;color:#2b2233;font:inherit}
.hx-field select:focus-visible{outline:3px solid var(--hx-brand);outline-offset:1px;border-color:var(--hx-brand)}
.hx-field input.cp-file{padding:8px;border-style:dashed;background:var(--hx-soft)}
.cp-check{display:flex;align-items:flex-start;gap:10px;max-width:760px;font-weight:400;color:#3d3446;line-height:1.6;cursor:pointer}
.cp-check input{flex:none;width:18px;height:18px;margin:3px 0 0;accent-color:var(--hx-brand)}
.cp-heading{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px}
.cp-heading>div{flex:1 1 320px;min-width:0}
.cp-list{display:grid;gap:10px;margin:16px 0 0;padding:0;list-style:none}
.cp-item{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 12px;align-items:center;padding:14px 16px;border:1px solid var(--hx-line);border-radius:10px;background:#fff;color:#2b2233;text-decoration:none}
.cp-item:hover{border-color:#dcbfe2;background:var(--hx-soft)}
.cp-item:focus-visible{outline:3px solid var(--hx-brand);outline-offset:2px}
.cp-item .cp-meta{grid-column:1/-1}
.cp-meta{display:flex;flex-wrap:wrap;align-items:center;gap:6px 12px;margin:0;font-size:13px;color:#5f5868}
.cp-ref{font-weight:600;color:var(--hx-brand);letter-spacing:.5px}
.cp-title{min-width:0;overflow-wrap:anywhere;font-size:16px}
.cp-status{display:inline-flex;align-items:center;min-height:26px;padding:0 10px;border-radius:13px;background:#f1edf3;color:#4a4252;font-size:13px;white-space:nowrap}
.cp-status.is-OPEN{background:#fff4e5;color:#8a4b00}
.cp-status.is-PROCESSING{background:var(--hx-soft-2);color:var(--hx-brand)}
.cp-status.is-REPLIED{background:#e8f5ec;color:#1d6b38}
.cp-empty{margin-top:16px}
.cp-ticket-title{margin:8px 0 12px;font-size:22px;line-height:1.4;color:var(--hx-brand);overflow-wrap:anywhere}
.cp-facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:8px 16px;margin:0 0 12px}
.cp-facts>div{min-width:0}
.cp-facts dt{font-size:13px;color:#5f5868}
.cp-facts dd{margin:2px 0 0;overflow-wrap:anywhere}
.cp-body{margin:0;white-space:pre-line;overflow-wrap:anywhere;line-height:1.7}
.cp-evidence{display:flex;flex-wrap:wrap;gap:10px;margin:0;padding:0;list-style:none}
.cp-evidence a{display:block;border:1px solid var(--hx-line);border-radius:8px;overflow:hidden;background:var(--hx-soft)}
.cp-evidence img{display:block;width:140px;height:140px;object-fit:cover}
.cp-messages{display:grid;gap:12px;margin:0;padding:0;list-style:none}
.cp-messages li{padding:12px 14px;border-radius:10px;border:1px solid var(--hx-line);background:#fff}
.cp-messages li.is-staff{border-left:3px solid var(--hx-brand);background:var(--hx-soft)}
.cp-message-head{display:flex;flex-wrap:wrap;justify-content:space-between;gap:4px 12px;margin:0 0 6px;font-size:14px}
.cp-message-head strong{color:var(--hx-brand)}
.cp-message-head time{color:#5f5868;font-size:13px}
.hx-complaint .notice{max-width:760px;box-sizing:border-box}
.r2-complaint-entry{margin:16px 0 0;font-size:14px;color:#5f5868}
.r2-complaint-entry a{color:var(--hx-brand);text-decoration:underline;text-underline-offset:3px}
@media(max-width:560px){.cp-item{grid-template-columns:minmax(0,1fr)}.cp-item .cp-status{justify-self:start}.cp-evidence img{width:96px;height:96px}.cp-ticket-title{font-size:19px}}
/* 中 / EN 界面语言切换（jpoasis.i18n.enabled=true 时才输出） */
.sx-lang{display:inline-flex;align-items:center;justify-content:center;gap:4px;height:32px;padding:0 11px;border-radius:999px;border:1px solid #ffffff52;color:#ffffffb3;font-size:12.5px;font-weight:500;line-height:1;letter-spacing:.02em;white-space:nowrap;text-decoration:none;flex:none}
.sx-lang:hover{background:#ffffff24;border-color:#ffffff85;color:#fff}
.sx-lang:focus-visible{outline:2px solid #fff;outline-offset:2px}
.sx-lang .is-on{color:#fff;font-weight:700}
.sx-lang i{font-style:normal;opacity:.55}
.sx-nav>a,.hx-sitemap>summary{white-space:nowrap}
.account-topbar:has(.account-lang) .account-return{margin-left:auto}
.account-topbar .sx-lang{height:34px;border-color:#ded3e4;color:#857a8c}
.account-topbar .sx-lang:hover{background:var(--hx-soft);border-color:var(--hx-line);color:var(--hx-brand)}
.account-topbar .sx-lang:focus-visible{outline-color:var(--hx-brand)}
.account-topbar .sx-lang .is-on{color:var(--hx-brand)}
@media(max-width:720px){
  .sx-lang{min-width:34px;padding:0 9px}
  .sx-lang .is-on,.sx-lang i{display:none}
  .account-topbar .sx-lang .is-on,.account-topbar .sx-lang i{display:inline}
}
/* English interface: curly quotes, apostrophes and ellipses come from a Latin font, so "can’t" is not drawn with the wide CJK glyph. */
@font-face{font-family:"JP Latin Punctuation";src:local("Segoe UI"),local("Helvetica Neue"),local("Arial");unicode-range:U+2018-201F,U+2026}
html:lang(en) body{font-family:"JP Latin Punctuation","PingFang SC","Microsoft YaHei",sans-serif}